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Privacy Policy
Effective Date: January 1, 2026
Introduction
Welcome to FCS. This Privacy Policy explains how FCS Technologies, Inc. (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website at www.FCS.com (the “Site”), use our manufacturing services, or otherwise interact with us.
Your privacy is of paramount importance to us. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices with regard to your personal information, please contact us at fcs01@fcs-maker.com .
1. What Information We Collect
We collect personal information that you provide to us and information that is automatically collected when you use our Site.
a) Information You Provide to Us
We collect personal information that you voluntarily provide to us when you:
Contact us for customer support or with inquiries.
Subscribe to our newsletters or marketing communications.
The personal information we collect includes:
Contact Information: Your first and last name, email address, and phone number.
Shipping Information: Your physical mailing address to fulfill and ship your orders.
Communications: The content of your messages when you contact us via our contact forms or email, including your name, email, and the message itself.
b) Information We Collect Automatically
When you navigate our Site, we may automatically collect certain information about your device and browsing activity. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes. This data is collected via our own systems and through third-party service providers.
This information includes:
Log and Usage Data: Your IP address, browser type and version, device type and operating system, and geolocation data (country/city).
Browsing Activity: Information about how you use our Site, such as the pages you visit, the links you click, the time you spend on pages, and the referring URLs (the website you came from).
c) Sensitive Personal Information
We do not knowingly collect or process any sensitive personal information (e.g., information about health, racial or ethnic origin, political opinions, or religious beliefs).
2. How and Why We Use Your Information
We use your personal information for a variety of business purposes, including:
To Provide Our Services: To create and manage your account, process your payments, and fulfill and ship your manufacturing orders.
To Communicate With You: To provide customer support and respond to your inquiries.
For Marketing Purposes: To send you promotional communications, newsletters, and other information about our products and services. You may opt out of these communications at any time.
To Personalize Your Experience: To understand your preferences and tailor the content and product offerings on our Site to you.
For Analytics and Improvement: To understand how our Site is used, monitor and analyze trends, and improve our Site, services, and user experience.
To Display Advertising: To work with advertising partners to display relevant ads to you on our Site and on third-party websites.
To Comply with Legal Obligations: To meet legal requirements, such as tax and accounting obligations, and to respond to lawful requests from public authorities.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to collect and use personal information about you, including to serve interest-based advertising. We use strictly necessary, performance/analytics, and marketing/targeting cookies.
For more detailed information about the cookies we use, why we use them, and how you can manage your cookie preferences, please see our Cookie Policy. Our cookie consent banner provides you with options to accept, reject, or customize your cookie settings.
4. Data Retention
We retain your personal information for as long as it is necessary to fulfill the purposes for which we collected it. The criteria used to determine our retention periods include:
The length of time you have an active account with us.
Our need to comply with legal or regulatory obligations (e.g., tax and accounting requirements).
The need to resolve disputes or enforce our agreements.
When we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it. You may request the deletion of your data at any time, subject to our legal obligations.
5. Security of Your Information
We have implemented appropriate administrative, technical, and physical security measures designed to protect the security of any personal information we process. This includes using SSL/TLS encryption for data in transit, access controls, and other industry-standard practices. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. How to Exercise Your Rights
To exercise any of your privacy rights, please contact us using one of the following methods:
Email: fcs01@fcs-maker.com
We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request to protect your information.
7. Children’s Privacy
Our Site and services are not intended for or directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have questions or comments about this Privacy Policy, you may contact us at:
Email: fcs01@fcs-maker.com